|
GENERAL ADVICE |
Citizens Advice
www.citizensadvice.org.uk |
This national site
for Citizens Advice Bureaux gives an insight of our work and includes
information on a wide range of topics under Advice Guide |
|
Advice Guide
www.adviceguide.org.uk |
Provides advice and
information on the law and how it affects your rights and
responsibilities. Check out the Factsheets which
provide clear, concise information on all subject. |
|
Community Legal Service
www.clsdirect.org.uk |
This site provides
legal information and a search facility to find your nearest solicitor. |
Advice Now
www.advicenow.org.uk |
Brings together
information on the law and rights from over 200 UK websites including a
section on living together. The site is a winner of the Plain English
Web Award |
|
STATUTORY AUTHORITIES |
Hampshire CC
www.hants.gov.uk |
Comprehensive
directory/guide of the county with facilities, services, contacts,
schools, etc. |
Winchester CC
www.winchester.gov.uk |
Similar to above but
just Winchester which encompasses both Bishops Waltham & Meon Valley. |
Government On
Line
www.direct.gov.uk |
Anything and
everything remotely connected with the Government |
|
BENEFITS, TAX & CHILD SUPPORT |
Benefits &
Pensions
www.dwp.gov.uk |
Department for Work
& Pensions. Starting point for information on benefits, pensions &
work but not tax credits (see below). |
Income Tax &
Credits
www.hmrc.gov.uk |
HM Revenue & Customs
- Information on income tax, national insurance and tax credits
including a calculator. |
Child Support
Agency
www.csa.gov.uk |
Includes FAQ's and
information on the new assessments to be introduced for new cases. |
|
CONSUMER ADVICE, DEBT & SERVICES |
National Debtline
www.nationaldebtline.co.uk |
Advice on how to
deal with debt problems including information pack, personal budget
section, sample letters to write to your creditors & factsheets. |
Consumer Advice
www.consumerdirect.gov.uk |
Excellent government
site with advice on cars, food, holidays, money, shopping, scams, etc.
plus links to other information sources. |
Hants Trading
Standards
www.hants.gov.uk |
The local Regulatory
Service offering advice on consumer problems including how to complain.
Also a 'Buy with Confidence' list of approved firms. |
Consumer
Complaints
consumercomplaints.org.uk |
On line complaints
system to Trading Standards for a consumer problem that you feel should
be investigated or you need advice. Also a good links page to other
relevant sites. |
European
Complaints
www.euroconsumer.org.uk |
Informatiom & advice
when having a problem with goods or services bought in another European
country. Besides English the site may be viewed in French, German,
Italian & Spanish |
Energywatch
www.energywatch.org.uk |
For complaints about
gas / electric etc. Also those dodgy transfers from one company to
another and anything related to energy use / abuse. |
Refused Credit?
www.experian.co.uk |
If you have been
refused credit and wish to understand why click on 'Read this first'.
Also explains how to get a copy of your personal credit report. |
Local life
www.locallife.co.uk |
A whole hotch potch
of local and some national sites advertising services from the cradle to
the grave but keep in mind that this site is a commercial enterprise and
not comprehensive. |
|
EMPLOYMENT |
Dept. of Trade &
Industry
www.dti.gov.uk |
Extensive series of
guides relating to employee and employer rights and responsibilities |
ACAS
www.acas.org.uk |
Arbitration,
Conciliation & Arbitration Service
More help on employment problems |
Employment
Tribunals
employmenttribunals.gov.uk |
The Employment
Tribunals are judicial bodies established to resolve disputes over
employment rights. This site gives information about the tribunals and
guidance on how to apply to them |
Looking for a
Job?
www.jobcentreplus.gov.uk |
This site shows a
range of jobs categorised into groups, type and title. To select a
particular area, input your postcode & the number of miles you are
prepared to travel. |
|
HOUSING |
Pavilion Housing
Group
www.pavilionhg.co.uk |
The largest local
housing association with information on responsibilities and their
services |
Thames Valley HA.
www.tvha.co.uk |
Another large
housing association in the local area |
Shelter
www.shelter.org.uk |
For advice on
housing rights and homelessness |
Deputy PM's
Office
www.odpm.gov.uk |
The Office of the
Deputy Prime Minister has responsibility for planning including housing,
this shortcut directs you to publications for tenants and home owners. |
Land Registry
www.landreg.gov.uk |
Information about
any registered property including guides & forms plus an online service
to look at the register and/or title plan of a property for £2 each. |
Valuation Office
www.voa.gov.uk/council tax |
For finding the
council tax band for any of the 22.5 million domestic properties in
England & Wales and also information regarding valuation of your
property. |
Assured Shorthold
Tenancies
http://www.tenancyagreementservice.co.uk/
|
Tenancy Agreement
Service focuses on the obligations and rights of both landlords and
tenants in assured shorthold tenancies.
|
|
INDEPENDENT SUPPORT & ADVICE |
Age Concern
www.ageconcern.org.uk |
For the older person
with advice on income, health, community care & legal issues. |
Mind
www.mind.org.uk |
A good starting
point for help with mental health problems |
Women's Aid
www.womensaid.org.uk |
Useful information
for women experiencing domestic violence |
Childline
www.childline.org.uk |
Helpline for
children in trouble or danger, counsellors give comfort & protection
advice. |
Chatdanger
www.chatdanger.com |
Information on the
potential dangers of using interactive online services such as e-mails,
chat rooms, games and mobiles. The Resources tab gives links to other
relevant sites |
|
LEGAL |
Court Service
www.courtservice.gov.uk |
Includes court forms
and leaflets for downloading. Also fees and tracking |
Power of Attorney
www.publicguardian.gov.uk |
Application forms &
leaflets relating to the Court of Protection. |
Bankruptcy etc
www.insolvency.gov.uk |
Excellent site for
all aspects of bankruptcy and insolvency |
Immigration &
Nationality
www.ind.homeoffice.gov.uk |
Advice, forms &
guides on asylum, visas, work permits, British citizenship etc. |
Work in the UK
www.workingintheuk.gov.uk |
Information about
the various routes open to Foreign Nationals who want to come and work
in the United Kingdom. |
CLS ( ex 'Legal
Aid')
www.clsdirect.org.uk |
Community Legal
Service includes a database of specialist solicitors, free leaflets on
law, eg. Employment, Welfare Benefits and Debt and a calculator for
entitlement to funded legal aid |
Compact Law
www.compactlaw.co.uk |
Offers an extensive
library of free legal information and documents on consumer, accidents,
employment, housing, relationships etc. |
|
OTHER LANGUAGES |
Other Languages
www.multikulti.org.uk |
Information, advice
guidance and learning material in 10 languages. |
Translation
babel.altavista.com |
To translate short
passages of text ( up to 150 words ) in 19 pairs of languages. |
Bishops
Waltham & Meon Valley